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Dear Dr. Van Horn, Dr. Morhaus and staff,
Thank you so much for taking care of my baby cockatiel who had a terrible cage accident earlier in the month. He was in pretty bad shape when I brought him in after being hung by his neck in his cage door overnight. He never tried getting out before and we were getting ready to transfer him into a bigger steel cage but not soon enough. I wondered if the earthquake that night had anything to do with him being frightened.
You and your team were wonderful, I brought him in immediately and you immediately greeted me when we were both in pain. Your careful attention to all detalis meant so much to me. Dr. Morhaus fashioned a little neck brace for him too that he finally cast off when he was getting better. Even Phyllis called this past weekend to followup on his progress.
Here is a picture of my little guy that we took a couple of days ago enjoying himself on our patio for a few minutes of fresh air. Had it not been for your quick response and dedication this picture might not have been possible. Thank you again and best regards,
Cheryl |